How do I schedule a session?

Please fill out the Contact Form at the bottom of our homepage, call the business line at (704) 502-9397, or e-mail our Administrative Team <admin@restorationcounselingclt.com> to discuss appointment availability & schedule your visit. If you are an existing client, please log in to our Client Portal to view your therapist’s availability and schedule an appointment. We look forward to connecting with you!

How much is therapy?

Individual and Couples/Family Therapy (50-55 minutes): $135-$150 per 50-minute session.
Byron’s rate (50-55 minutes): $250 per 50-minute session.
Interns: $50 per 50-minute session.
Reduced rates: Please ask our administrative staff about reduced-rate options
Cancellation/No show fee: If you are unable to attend a session, please make sure you cancel at least 24 hours beforehand. Otherwise, you may be charged a cancellation fee of $80. The cancellation fee is $100 for Byron.

How do I pay for counseling?

We offer a variety of ways to pay for counseling. We are currently in-network with Blue Cross and Blue Shield of North Carolina, Aetna, Cigna, Medcost, and United Healthcare and will be happy to bill them for you. If we are not an in-network provider with your insurance company, we will happily walk you through the process of obtaining reimbursement directly from your provider. For individuals who need a reduced fee, we offer a sliding scale fee based on income, for a limited number of clients.

**We recommended all clients call their insurance company to verify coverage details. Please note that you are responsible for the payment of service.

I’ve never talked to anyone. I’m used to handling things on my own. Aren’t people who go to therapy weak?

Not at all. People who ask for help know when they need it and have the ability to reach out. Everyone needs help now and then. You already have some strengths that you’ve used before, that for whatever reason isn’t working right now. Perhaps this problem feels overwhelming and is making it difficult to access your past strengths. In our work together, I’ll help you identify what those strengths are and how to implement them again in what is happening now.

What’s the difference between talking to you or my best friend or family?

The difference is between someone who can do something, and someone who has the training and experience to do that same thing professionally. A mental health professional can help you approach your situation in a new way– teach you new skills, gain different perspectives, listen to you without judgment or expectations, and help you listen to yourself. Furthermore, therapy is completely confidential. You won’t have to worry about others “knowing my business.” Lastly, if your situation provokes a great deal of negative emotion, if you’ve been confiding in a friend or family member, there is the risk that once you are feeling better you could start avoiding that person so you aren’t reminded of this difficult time in your life.

Why shouldn’t I just take medication?

Medication alone cannot solve all issues. What medication does is treat the symptoms. Our work together is designed to explore the root of the issue, dig deep into your behavior and teach strategies that can help you accomplish your personal and/or relational goals.

Medication can be effective and is sometimes needed in conjunction with therapy.

How does it work? What do I have to do in sessions?

Because each person has different issues and goals for therapy, therapy will be different depending on the individual. We tailor our therapeutic approaches to your specific needs

How long will it take?

Unfortunately, this is not possible to say in a general FAQs page. Everyone’s circumstances are unique to them and the length of time therapy can take to allow you to accomplish your goals depends on your desire for personal development, your commitment, and the factors that are driving you to seek therapy in the first place.

I want to get the most out of therapy. What can I do to help?

We are so glad you are dedicated to getting the most out of your sessions. Your active participation and dedication is crucial to your success. After all, we only see each other for a session a week. It’s the work you do outside of our sessions that will really help you see your personal growth and development.

My partner and I are having problems. Should we be in individual counseling or come together?

If you are concerned about your relationship, and you would both like to work with us, we would initially work with both of you together. After this work, if one of you would like to continue in individual sessions, we could work with only one of you. It is not helpful to move from individual into couple’s work with the same therapist because of potential trust issues.

How do I make an appointment?

If it is your first appointment, the best way to make an appointment at RCC-Charlotte is to fill out the contact form (see below). Once this is submitted, we will get back to you shortly about scheduling your first appointment. If this is not your first appointment at RCC-Charlotte, simply follow this link to make your appointment online. If you are unable to make an appointment online you may also call (704) 502-9397 or send an email to admin@restorationcounselingclt.com.